Delivery & Returns Delivery & Returns
  • If no method of delivery is specified on your Order form, then we will deliver in accordance with the manner of our usual practice.
  • Unless otherwise agreed, delivery will be at your sole cost.
  • Whilst every attention to care in delivery of the goods ordered will be made by us, we accept no responsibility for any loss occurring as a consequence of any alleged delay, or event which happens after the services are performed or the goods leave our premises, as the case may be.
  • Upon delivery of the goods to your premises you should immediately inspect them to satisfy yourself that they meet the order, and are in good condition. If they are not as ordered or in a satisfactory condition, then you must immediately notify us in writing. Without implying any liability on our part we will then make arrangements with you to resolve this situation.
  • Unless notification is made within five working days of delivery then, irrespective of the alleged defect or deficiency, we will not be liable in any way to you.
  • Unless specifically agreed by us to the contrary, the terms of such agreement being entirely at our discretion, no returns of goods delivered to your premises will be accepted by us. The only method of dealing with goods which are not supplied as ordered is in accordance with the above.
  • We accept no liability for alleged losses in respect of delivery, quality of goods or fitness for purpose, any advice we may have given or representations made in connection with goods sold, nor as manufacturer in terms of the Consumer Guarantees Act 1993 (“CGA”), except as expressly provided in these terms and conditions.
  • Where you acquire goods for the purpose of re-supplying them to a consumer, as defined by CGA, or otherwise where you re-supply and the ultimate purchaser will be a consumer in terms of CGA, then you will at all times contract out of the application of CGA.
  • Where we have specifically advised you of a particular quality of goods sold, such as retention of colour or any other quality, then you are obliged to ensure that any customer of yours is also advised of these factors.
  • You will comply with all health and safety laws and all other instructions from us, with regard to the storage, handling or use of any goods sold, and will ensure that any purchaser is appropriately warned against such laws, and advised in relation to such instructions.
  • If you breach the terms of any of these conditions and we suffer any loss or incur any costs or liability then you will fully indemnify us therefor. Any sum owing under this agreement to indemnify shall be payable in cash in full upon demand.
  • We are not liable for failure to deliver or for any delay in delivery where such failure or delay is caused by factors reasonably outside of our control.
  • In any event the maximum liability we have in any respect in relation to goods sold to you is, in each case, the GST exclusive consideration received by us in respect of such order. We may meet this obligation by replacing the goods sold with like product. We are not liable for any alleged consequential losses.
  • Notwithstanding anything else herein, unless specifically agreed by us in writing, you may only sell or use the goods within New Zealand, and we are not liable to any extent for any alleged loss, if you breach this condition.
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